HealthKOS has announced the addition of Mercedes Varas as Senior Director of Implementation and Client Experience.

“Mercedes brings a unique skill set to our organization. One that will benefit our team as well as our partners,” says HealthKOS CEO Naveen Goel. “Mercedes brings over 10 years of customer facing and EHR (electronic health record) implementation experience including direct customer onboarding and end user training.”

Prior to joining HealthKOS, Varas served as Senior Software Implementation Manager for KIPU Systems in Miami where she led a team of five implementation specialist across both US and Global clients.  Varas has also held roles in medical coding and project management and specializes in system configuration, data migration and process improvement. Originally from South Florida, Varas is also a master certified professional trainer fluent in both English and Spanish.

“As HealthKOS continues to grow, a seamless implementation and customer experience will further differentiate us from other products and platforms – with a great user experience being essential” says Dr. Goel. “We’re excited that Mercedes has joined our team as she will continue to build out this important function within HealthKOS.”